Terms and Conditions
Terms and Conditions
Effective Date: September 21, 2026
Welcome to Exclusive Appliance Care. By accessing our website or booking our repair services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
Independent Service Provider Status
Exclusive Appliance Care is an independent third-party multi-brand service and repair provider specializing exclusively in out-of-warranty home appliance maintenance and repairs. We are not an authorized service center, partner, or affiliate of any original equipment manufacturer (OEM). All brand names, logos, and trademarks mentioned on our platform belong strictly to their respective owners and are used solely for descriptive and identification purposes.
Services Offered
We provide professional repair, maintenance, and diagnostic services for home appliances, including air conditioners, washing machines, refrigerators, and televisions. All services rendered are for appliances that have exceeded their manufacturer warranty period.
Appointments and Service Delivery
Service requests can be made via phone or through our website contact channels.
Our technicians make every effort to arrive on time for scheduled appointments, though unforeseen delays may occasionally occur.
Customers must ensure safe and unobstructed access to the appliance requiring service.
Pricing and Payments
Service charges, inspection fees, and repair estimates are communicated clearly before work begins.
Additional costs may apply if replacement parts are required.
Payment for services rendered is due upon completion of the repair work as agreed with the technician.
Warranties on Repairs
We utilize quality spare parts and expert workmanship for our repairs. Specific warranty terms on replacement parts or labor will be communicated at the time of service completion. This warranty covers only the specific repair performed and does not cover unrelated issues or damages resulting from misuse, power surges, or external factors.
Limitation of Liability
Exclusive Appliance Care and its technicians shall not be held liable for pre-existing damages, normal wear and tear, or failure of components unrelated to the specific repair service performed. Our liability for any direct loss arising from our services shall not exceed the total amount paid for the specific service call.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be updated directly on this page with a revised effective date.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Phone: 8220909863
Email: contact@exclusiveappliancecare.in
Address: No 140, Kaliyaperumal Illam, Gangaiyamman Kovil Street, Muttathur, Villupuram, Pincode – 605203